Mark stocker conduent

Technical Support Advisor Remote Sep 27, I worked here for several years. Any trainings you receive are woefully insufficient and extremely superficial. There is no concern whatsoever placed on preparedness. You do not know what shift you will be assigned beforehand, and so are unable to properly plan around it.

Also if you work the last shift of the night, your work does not end when your shift does and you may be required to stay many additional hours. You're brought on for one job type, and are then required to handle multiple lines of business in addition to that, exponentially increasing your workload, but without any proportional increase in compensation.

You have no autonomy at all. Your entire day is micromanaged down to the second. Take two minutes to complete something that they want done in a minute and a half, there is an automated system to mark that against you. And the work itself requires you to go through severe and constant verbal and emotional abuse, for which there is very poor support.

You can go months without having access to your email or NICE because these fools cannot get one job done. They get on your face for going 1 mins over your break these fools forgot that they were once taking calls ITS STRESSFUL and the least the management can do is be kind and listen to those employees who got schedule conflicts.

Pros Location. Cons Schedule changes every 3 months. The worst job ever. Your supposed to have a set schedule but they change it all the time and don't tell you and you can't access your schedule outside the facility. Half the time we didn't have running water in the building. They took away our nice fancy coffee machine and pretty much anything 'nice' the company would do for us like luncheons.

The rules of what to say and do on calls to pass your assessment would change constantly and you would fail assessments because no one told you about it. And to top it all off they closed down the sight suddenly and forced everyone to be at home advisors where you needed to have a specified room dedicated to work with no paper products no decorations and no one was allowed in during work times. My roommate stayed with company and became an at home advisor due to financial reasons however we live in a two bedroom apartment with a few people so we asked the company what we could do to make a place for his 'office room' and they told him 'we'll just set it up in the bathroom!

Technical Support Advisor Remote Apr 3, My experience with Conduent has been exceptional. I have been treated very well and have generally had a great time at Conduent. I am currently looking for another job basically to move up in the Tech Sector and advance my career. I would and have recommended Conduent to friends and I have family members I referred who are very happy with the Company.

The executive team and the mid-level management are very people oriented and focused on personal and professional growth of all our employees.

A typical day at Conduent in my position is to be in front of a computer for 8 hours working with customers to resolve their technology challenges. We may also be in meetings, or working on other projects we have.

Several times a week in my position I was working with new Advisors assisting them with customer service and tech support skills as well as helping them become exceptional advisors. Pros culture, leadership, collegues. Cons support departments, and lack of cohesive policy in HR.

Technical Support Advisor Remote Sep 2, From the very beginning management has been pretty horrendous. There is a serious lack of communication within the company. Even just getting into training was ridiculous. I was told one start date at my interview when they offered me the job. Then I was told something else by onboarding.

And from there it was a constant back and forth of onboarding telling me something different… just to get into training…. And even after training there was so much confusion with what was actually going on. Pros Decent pay, Supposedly easy to move up. Cons Poor communication, Lack of respect from most customers. Technical Support Advisor Remote Aug 5, It was okay at first. I had a technical support supervisor who basically knew the job very well but would sometimes berate me like I was a child.

I was able to kiss her behind enough to get promoted for. I pay 64 per pay check for health insurance and receive no help. The benefits in this company even work from home are horrible!

The last manager was a budding supervisor and I was trying to ask him for help with something several times. He ended up being my manager and knew it was time for me to go. They have gotten rid of so many people who were knowledgeable and value employees in trade for people they favored or liked s this company is going down hill. I started out being able to withstand the abuse but how much can one person take? The money and benefits are the only plus side to this company. They give you three weeks of training and everything you learn in training is useless.

After the three weeks of training you take a final exam of everything you learned in training. When you go on the floor everything you thought they were training you for is not needed. When you hit nesting you're just lost. Supervisors are unprofessional. The floor walkers they have are rude.

Floor walkers they have just a finished a week before you started nesting. This company needs to retrain supervisors and have hands on training so when employees hit the floor they know what they're doing.

They also need to stop telling people their motto is fake it til you make it. Working from home Answered Jul 2, How often do you get a raise at Conduent? When you get a promotion Answered Jan 14, What is the promotion process like at Conduent? Apply after 6 months and be considered Answered Jan 16, Once your hired and get a promotion you get a raise Answered Jan 14, What is a typical day like for you at Conduent?

Very busy Answered Oct 20, Providing patients and providers with information about benefits, claims, insurance. Answered Oct 19, If you were to leave Conduent, what would be the reason? The pay is ridiculous. People are jumping ship left and right and nobody is applying so the people stuck here are experiencing burnout.

Answered Mar 7, What are they there for? Especially for new hires? You put your questions in a que and wait for an answer. There is no chat room for processors. He has been providing expert opinions on actuarial matters for over ten years. This has involved contentious and non-contentious issues in relation to the funding of UK pension plans including the utilisation of funding surplus and what constituted generally accepted UK actuarial practice at the time in question.

Mike Hammer qualified as a Fellow of the Institute of Actuaries in after graduating with a degree in Mathematics and Philosophy from Oxford University in In November he joined Mark Stocker when Mark established Pensions Actuary Services Limited to provide expert witness services together with a range of complementary services to sponsors, trustees and other stakeholders in DB pension arrangements.

Prior to this, he was a Principal at Mercer Limited from Prior to that he held a number of actuarial positions working at Aon Hewitt, Willis Towers Watson and again at Mercer. He is also an independent examiner for university degrees in actuarial science. He has been working on expert opinions on actuarial matters for over seven years. Pensions Actuary Services Limited is a niche actuarial firm providing a unique set of services aimed at:.

Our team each have over 30 plus years of experience as leaders, client managers and actuaries at a number of the largest global employee benefit consultancies. Pensions Actuary Services Ltd.

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