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As a Billing and Technical Support Advisor, you will be supporting our client's customers as a first point of contact and resolving their account and billing issues and thereafter any technical issues with their devices.

We will rely on you to actively listen to our clients' customers, use your technical experience, passion, and creativity to meet their needs and deliver a world-class experience across every interaction you have with them. In this role, you will be there to help customers with their billing and account issues, but after days you will also provide technical support.

You will be working independently from home and will be expected to collaborate with management and co-workers in a remote setting. To be successful in this role, you should have the ability ensure call resolution in a timely manner, have excellent verbal and written communication skills, maintain the highest standards of quality, guarantee customer satisfaction on every call, provide product solutions, and perform other duties as assigned.

There will be quarterly opportunities to receive new shifts based on customer needs or more frequently if needed. It will take less than 25 minutes and includes everything required at this stage!

Apply to the role and provide your basic profile information 2 minutes Answer prescreen questions to be sure you meet the minimum requirements for the role 3 minutes Complete a typing test 2 minutes Complete a Call Center assessment 15 minutes For the typing test and assessment, you will need to have access to a computer with a keyboard.

If you do not have access to one at this moment, please complete the other steps and then find a local public computer to complete step 3. Once you have access to a computer, you can login to your account and complete the application process. If you do not complete all the steps, we will send you an email reminder. If you don't hear from us please check your spam folder for messages from the recruiting team.

People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation s by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form.

For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form. At Conduent, we value the health and safety of our associates, their families and our community.

View More. Click the checkbox next to the jobs that you are interested in. Apply for this job and sign up for alerts. Employees: Get a Salary Increase. Senior Manager, Infrastructure Systems. Atlanta, GA Full Time. Transaction Processing Associate I.

Honolulu, HI Full Time. London, KY Full Time. View More Jobs at Conduent. Not the job you're looking for? When I began here I read the reviews and still decided to select this job. That was my poor decision making because I thought perhaps that may not be the case with me. In certain situations I am grateful. This is not intended to be a rant. But informative to some scenarios that may happen on the job. Unfortunately this job is not based off of experience, professional, nor QA scores.

If you question it, you are the problem for trying to obtain better clarification. They messed up my pay 3 times. Honestly I love what I do just wish management was professional or actually cared about what they do. Better yet, knew their job. One supervisor has been there for 3 months and she still know the same amount as she learned 2 months ago.

We all learn at a different pace. However, there should be some kind of standard for everyone. Not just certain individuals. Your team is as only good as management displays. A lot of people were not able to access due to little or no communication from management.

When asked for assistance or a phone number to be able to speak with someone, no one answers me. Then wonders why the employees Pros Work experience. Cons Unorganized, unprofessional, cliques, management overall. There are many things that needs to be improved with this company. This company needs to be more organized, everyone is all over the place.

The management team does not know how to lead professionally, people here are unprofessional, it is always a he or she said kind of drama in this place. Coming here every morning, because dreadful. The company needs to provide the employees with the proper supplies to do their work diligently.

We are always are having issues with our internet connections, which is slowing down the productivity of the workers. Nothing seems to every work properly here. It is frustrating working for a company that is this unorganized. The IT here are not as helpful as well. You can barely find the IT person that is in charge of fixing internet issues, computers issues, or printer issues. Everything is a mess, and I am not impressed with this company.

I regret coming here. The compensation for the position I was hired for is externally low. Anyone that is looking to get into Conduent, do you research well, and think twice about your decisions. Pros Provide 2 weeks of paid vaction. Cons The company needs better leadership examples from Supervisors, Managers.

Lunch breaks needs to be cleaned and fill with complimentary things such as coffee, tea and etc. You may regret making a decision to join this company. The infrastructure is all over the place. I worked in management at this company. The resource management is poor! Good, honest business people do not tend to stay.

There is an extremely high turnover rate! As a result, they burden team members with an absurd amount of targets. They consistently over promise and under deliver to their clients.

Lower level employees are extremely underpaid, even those with tenure. The Executive Management team insisted we promote staff members without offering them an increase, which they blamed on "the new business model". People who have been loyal to the company for years were not fairly compensated and completely disregarded. It was alarming and totally unacceptable. I am not sure how long they will stay afloat. However, it will not be based on good business practices.

Pros Always hiring! Some, not all, of the people who work here are really nice. Good place to start for experience, then leave if you want to get paid. Depending on the program, you may be able to work from home occasionally. My issue with working there is, I was promoted then less than a month later the title was taken away In addition, I never received a raise This despite the rave reviews from my clients and the fake promotion.

The company may good place to start for experience, then leave. Cons No bonuses or raises. Associate Somerset, NJ Jun 8, When hired they said Hybrid if we come to office - kept getting mixed messages from supervisors saying we will be going to office every day.

So I found a better opportunity that pays significantly more. Benefits start day 1 but is expensive. Pros Benefits start day 1. Cons Well below market rate pay, expensive insurance, poor communication from manager s , micromanaging, procedures change without notice. Problem-solving abilities is a must at this company. You have to be able to work in a Fast-paced environment with little to no help and able to deal with sometimes rude and disrespectful patients.

Knowing the why, as well as the when and Contributing to a larger purpose. They pay is not great for all the responsibilities that come with the job. However they advancement opportunities are at your fingertips. If you can make it past the first 6 months you can grow with the company and make more money. Pros Excellent Heath Care. Cons Short breaks.

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Conduent Locations. HQ Hiring. Florham Park, NJ. See 3 Jobs. Anchorage, AK. See 1 Jobs. Tempe, AZ. See 8 Jobs. San Francisco, CA. West Sacramento, CA. East Hartford, CT. See 5 Jobs. Washington, DC. See 2 Jobs. Boca Raton, FL. Ocoee, FL. Conduent Locations.

HQ Hiring. Florham Park, NJ. See 3 Jobs. Anchorage, AK. See 1 Jobs. Tempe, AZ. See 8 Jobs. San Francisco, CA. West Sacramento, CA. East Hartford, CT.

See 5 Jobs. Washington, DC. See 2 Jobs. Boca Raton, FL. Ocoee, FL.

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See 3 Jobs. Anchorage, AK. See 1 Jobs. Tempe, AZ. See 8 Jobs. San Francisco, CA. West Sacramento, CA. East Hartford, CT. See 5 Jobs. Washington, DC. See 2 Jobs. Boca Raton, FL. Ocoee, FL. Show All Conduent Jobs. Chennai, TN. See 1 Jobs. Tempe, AZ. See 8 Jobs. San Francisco, CA.

West Sacramento, CA. East Hartford, CT. See 5 Jobs. Washington, DC. See 2 Jobs. Boca Raton, FL. Ocoee, FL. Show All Conduent Jobs. Chicago, IL. Conduent headquarters is in Florham Park, NJ. Conduent has 84 locations in the United States, with 62 corporate offices and 22 retail locations.