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Full Time position. Conduent will not ask you purchase equipment to start working. Listing for: Burlington Subaru.

That is why we offer competitive compensation, comprehensive benefits and numerous opportunities for professional growth and development.

We have included senior customer service representative job description templates that you can modify and use. Contacting customers to give them accurate feedback on the progress of their inquiries. At Conduent, we value the health and safety of our associates, their families and our community.

The average customer service representative job description intro is about words The responsibilities section contains an average of 9 bullets points The requirements section contains an average of 7 bullets points Customer Service Representative Description Example 1 Full Job Description Manager will supply laptop and monitor, mouse, keyboard to candidate.

Six months experience as a Customer Service Representative or previous Call Center, Healthcare or insurance experience. Company: Farm Bureau Financial Services. You will also complete returns, invoice corrections, answering all questions in regard to orders, and completing all customer's requests for Solenis North America. Being a Customer Service Representative III analyzes a customer's service needs and refers to other service or technical departments for follow up or additional information as needed.

Here are the requirements and responsibilities for Customer Service Representative II along with statistics. Req ID: Typically reports to a supervisor. As a diversified, national organization, youll have access to competitive benefits including a fresh perspective on workplace flexibility. All rights reserved.

You will guide our customers to a better healthcare experience, working every day to make healthcare easy by the service you provide. Minimum of High School Diploma; Bachelor's Degree preferredMust have a minimum of two or more years of employment during or post educationSAP knowledge a plus, skilled in Outlook and ExcelAt Solenis, we understand that our greatest asset is our people.

Search Jobs. They are the first point of contact for customers. Customer service representative job description The Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. Manage accounts and relationships within a territory with designated Regional Manager to increase sales growth and revenue. Acknowledging and resolving customer complaints.

They have many responsibilities like answering inbound phone calls, addressing customers' questions about products and services, and processing payments or returns. Customer Service Representative II.

Posted AM. Uses a customer relationship application or database to record activities and research product information. Job Locations. Job Description. Post this job for free Salary. We are looking for a Customer Service Representative with strong customer service soft. Should be proficient in understanding the working of a call center environment.

Process orders, prepare correspondences and fulfill customer inquiries to ensure customer satisfaction. Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Call Center Customer Service Representative jobs. CSR 2 will be a key member of the call center team and will.

Continue to stay logged-in or Log Out. Effective and accurate written and verbal communication skills. Data entry and research as required to troubleshoot customer problems. About Salary. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. French is required. Job Title: Customer Service Representative Join a rapidly growing customer service organization that can support your career goals and Apply Today!

Requirements and Responsibilities For Customer Service Representative II Responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution.

A proven record of exceeding quotas. They focus on answering customer queries in the best possible way. Being a Customer Service Representative II analyzes a customer's service needs and refers to other service or technical departments for follow up as needed.

There will be process guides to follow. Analyzes a customer's service needs and refers to other service or technical departments for follow up as needed. Resolves mostly routine and some non-routine, more complex problems and communicates solutions or requested information to the customer.

Must be at least 18 years of age or older. The pay is also pretty good until you compare other jobs that pay comparably and offer so much more in benefits. Leads me to the CONs- While working for a huge corporation where we can see but not partake in benefits, I think it is fair to say we are treated as "less than" employees.

I will say, Centene took over the program in the time I've worked here and I am saddened to see the changes in pay and benefits they have implemented; I know it could be done differently. We are not given options for d Cons TERRIBLE benefits- only one option health care, no retirement plan, no PTO, poor administrative support, unrealistic productivity expectations, not treated as a valued team member of the company itself.

Honestly, Centene as a company is good, but AcariaHealth as a branch, is horrible. My experience with AcariaHealth started off very well. I honestly thought it was one of the better organizations I have worked at.

Very laid back, not very micromanaged by management as long as you did what you were supposed to do, department moral was unexpectedly high, the leadership team cared about the employees, development was the best I had experienced; all-in-all, a great company.

Until new management was introduced. There were more employees being let go then being hired which meant we were extremely understaffed. Management would find ways around the rules to let employees go and the HR team was so intimidated by management that they looked the other way and allowed it.

Management lead every meeting, changes, conversation, etc. Cons Management, Lack of work ethic, Advancement, Development. The company has wonderful, innovative and inclusive goals. I feel extremely proud to be a part of Centene. However, As time progresses, I realized all the wonderful perks, inclusion groups, company goals etc None of it is applicable to the front line employees.

We are required to work long hours, we are assigned more work than is possible to complete with impossible to meet deadlines without putting in hours evenings, nights and weekends. We are reprimanded for not meeting the impossible goals and deadlines. This results in a culture where everybody is over worked, stressed, tired and the motto is "you're salary, you work long as it takes to complete the tasks" There are an excessive amount of trainings, meetings, emails and interruptions throughout your work day, causing you to become distracted, make mistakes and fatigued.

It is highly stressful simply due to poor culture, poor leadership, micromanagement and very frequent changes in process, duties, responsibilities, and workflow. I am told this environment is limited to my specific team, however, the company is enabling this environment and allowing this to be a part of the culture.

As an employee, I feel very disheartened by this. I want to remain an employee for Centene and find a team where I can be appreciated, grow and blossom. However, my manager cannot keep people longer than a year or two due to this culture, so we are given the choice to either stay and endure or quit and go elsewhere.

Pros Great benefits, great company, diverse, inclusive, casual attire. Cons No breaks, long hours, poor leadership, excessive interruptions of the work day, excessive tasks, very poor work life balance. Corporate Detroit, MI Apr 11, It touts itself as a fast paced and growing company in the healthcare space. If they just learned to get out of the way and do their own job, the company would be a much better place to work.

MHP offers Often yelled and belittled people instead of respectfully making their point. Unwilling to complement employees when deserved. Favored employees were allowed to openly break the rules and perform at such a low level that they were effectively rendered incompetent. For instance, one employee kept track of user acceptance testing issues by scribbling them on post it notes that were shoved into a desk drawer. These issues should have been recorded in a tool such as Excel or SharePoint.

Did not listen to explanations on why this timeframe was insufficient. This was often used as an excuse to discipline employees. Other concerns with Centene outside of my management include: The cliquish coworkers ostracize those who are not friends with them and exclude them from work related conversations and meetings.

One coworker in another department developed the habit of not communicating with me directly when contacted with work related items. First of all, i'd like to state that management is extremely clicky and advancement is totally based on popularity. That's a small community for ya. But it should be based on experience and resume credentials. Also adding to that, I believe they target struggling communities for two reasons: 1. They are taking advantage of these communities by bringing promise to a struggling town, knowing that the people that do make a living there, have no other choice but to stay, keeping them under their thumb by paying just enough to keep them there.

Every person that has been there longer than 5 years is completely miserable and rude. A result of this horrible environment. They do not care of each individual employee, they care only of the entire picture, which is you as an individual do not matter. I have personally been told that my doctor note would not excuse my absence. If it has resulted in punishment, I would have sued.

They have many rules, but no one ever enforces them. They allow a problem to go on and on unless multiple people complain. They allow harassment in the form of subtle bullying. Cracks and jokes about the way people look etc, by management themselves. When things are reported, they vow that retaliation is not tolerated, but everyone I know is inadvertently retaliated against. I have personally been accosted and harassed for standing up for myself.

They promote people that have done horrible things. Pros None. Cons Management, training, rules, learning curve, communication, advancement, tech issues, and its cold all the time. Yearly Answered Nov 13, Every year. Answered Nov 7, If you were in charge, what would you do to make Centene a better place to work? Stop their greed and actually care about their members and employees. Start the whole company over!

Answered Nov 8, Permit work from home more. We were told in the merger Centene does not favor it. So many positions are telephonic so it makes no sense to force staff to go to an office, not to mention poor work life balance.

Answered Jul 16, What is the best part of working at Centene? Helping People Answered Aug 28,

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Delaware First Health Careers. Find your purpose and join the newest Medicaid Health Plan. Search open Delaware First Health careers. Whether you're an undergraduate student working towards graduation or an M. Search open Internships. Life at Centene Wondering what it's like to work here? Get to know us and hear from our interns and Talent Attraction team on what life is like at Centene. Media player. Making an Impact via Tech. Hear from Katie H. Professional Development.

Interns leverage mentoring opportunities, networking, and continued learning workshops to build their own community. Your Journey Starts Now. See all positions. Customer Care Play a critical role in the member experience as an expert in our insurance benefit offerings. Martin Luther King Jr. Through Service and Advancing an Inclusive Culture. At Centene, healthcare is personal. Every family, individual, and community we serve is unique. Our Purpose. At Centene, we invest in communities.

Local Partnerships. Working at Centene I work in a fast-paced, caring, collaborative and energetic environment. Each day, I am given the opportunity to make a difference in the lives of our members. By caring for the whole person, and not just a specific condition, we're able to help members address many of the barriers that can block their access to quality healthcare.

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