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Sign up. About Conduent. Job Description Conduent is the world's largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve. We manage interactions with patients and the insured for a significant portion of the U.
We are the customer interface for large segments of the technology industry and the operational and processing partner of choice for public transportation systems around the world. Whether it's digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning - Conduent manages and modernizes these interactions to create value for both our clients and their constituents. Learn more at www. This position requires advanced working knowledge of Crystal Reports or other reporting tools of equal sophistication; familiarity with large Relational Database Management Systems; the ability to write efficient SQL code; and demonstrate solid analytical and problem solving skills.
The ability to work, under pressure, with time constraints, is also a key factor to success in this position. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation s by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form.
For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form. Their methodology would have you apply for the call center, work at customer service for AT LEAST a year and a half before even considering you for accounting, and it is far from a guarantee.
There is a lot of competition for favorable positions. Working your way up from a customer service representative to any other department, such as mail room staff or accounting, may be a viable option for someone who does not have a college degree or any other qualifications. But if you have any of these credentials and are looking to make a decent start as any other office staff, there are better opportunities elsewhere and I would not recommend wasting your time working your way up from the bottom with Conduent.
The hours are long, the pay is low, and management is unforgiving. Their Covid response was met with media backlash, highlighting their unwillingness to provide a safe work environment. Their systems in place to aggressively micromanage make providing adequate customer service impossible.
With impossibly low call times expected, and lower level leaders reluctant to lead their teams, working here is incredibly stressful. Cons Aggressive micromanaging, poor management, poor training, outrageous expectations. Cons Management, Working at home can be boring.
Overall My experience working at Conduent, I have no other complaints. Pros none. Cons company claims a good place to work until you get there and high turnover rate. I worked at conduent E-pass from August 27 till the day I got fired of January 3 It was not very welcoming and a very drama stress area zone. Pros Easy pay. The lines between management and employee become blurred. Decent environment, great workers but it could have been more clean. Could have been more organized and more understanding to workers when it comes their needs.
Working from home Answered Jul 2, How often do you get a raise at Conduent? When you get a promotion Answered Jan 14, What is the promotion process like at Conduent? Apply after 6 months and be considered Answered Jan 16, Once your hired and get a promotion you get a raise Answered Jan 14, What is a typical day like for you at Conduent?
Very busy Answered Oct 20, Providing patients and providers with information about benefits, claims, insurance. Answered Oct 19, If you were to leave Conduent, what would be the reason? The pay is ridiculous. People are jumping ship left and right and nobody is applying so the people stuck here are experiencing burnout. Answered Mar 7, What are they there for? Especially for new hires? You put your questions in a que and wait for an answer. There is no chat room for processors.
That is crazy to me. Definitely lack of support and teamwork. Everyone is on their own. Answered Nov 4, Customer Service Representative 16 salaries reported.
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WebFeb 1, аи 6 Conduent reviews in Staten Island. A free inside look at company reviews and salaries posted anonymously by employees. WebIn addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation or sick time. The estimated salary range for this role is$/hr. WebLearn about Conduent's Staten Island office (New York City, NY, US area). Search jobs. See reviews, salaries & interviews from Conduent employees in Staten Island, NY.